YOUR TRUSTED DMC
IN MALAYSIA & SINGAPORE
We are a licensed DMC in Malaysia and a DMC in Singapore, building seamless travel programmes for agencies, groups and MICE with local expertise and attention to every detail.
Malaysia & Singapore destinations we operate
As a licensed DMC and tour operator in Malaysia and Singapore, we run the ground product ourselves in both countries — one contract, one point of contact.
DMC services for agencies, groups and MICE
Hotels, transfers, guides, excursions and MICE logistics, all handled in-house. Travel agencies and tour operators use us as their destination management company, and corporate clients and MICE organizers work with us on the same operations.
Best-selling tours and excursions
Private, guided programmes operated by our own team across Malaysia and Singapore. Every itinerary can be rebuilt around your dates, group size and budget.
Why travel partners choose
a licensed DMC
We have operated as an inbound DMC and tour operator since 2005, with our own offices in Kuala Lumpur and Singapore and a team working in English and Russian.
- Local ownership with global service mindset
- 24/7 support during your clients' stay
- Strong relationships with hotels & partners
- Customized programs for every market
- Sustainable and responsible travel practices
Strong Partnerships,
Lasting Success.
Embassy Alliance has been our DMC of record for Malaysia for over a decade. They are reliable, fast on quotes, and they own problems when something rare goes wrong. That last bit is rarer than agents realise.
Operations Director — European luxury travel agency
We've sent six incentive groups through EA in three years. The on-the-ground experience is the same every time, the brief lands, the manager is responsive, and the guests notice the difference in service.
Incentive Programme Lead — Global incentive house
What stood out was that the Embassy Alliance team genuinely knew the destination. The guides corrected my assumptions in the briefing; the routing they suggested worked better than my draft.
Bespoke Travel Consultant — UK-based luxury travel
We joined a private sightseeing tour of Kuala Lumpur by car with an amazing guide, Natalia. The format was so convenient, we saw the Petronas Twin Towers, Merdeka Square, the historic center and Batu Caves without ever feeling rushed. It left us with a genuine understanding of the city.
We were very impressed with our guide, Ekaterina, it was obvious she truly loves both the country and her work. She took all our wishes into account and even adjusted the itinerary because of the weather, so we saw everything in the most comfortable way possible.
Irina, thank you for taking such good care of me and for introducing me to Singapore through your wonderful driver. My day was absolutely perfect. Looking forward to continuing our partnership and achieving even more together.
On behalf of our entire team, sincere thanks for your hard work and reliable partnership. Thanks to your professionalism and willingness to tackle even the most challenging tasks, our cooperation is always carried out to the highest standards. We especially appreciate your attention to detail.
A huge thank you for the peace of mind we have whenever we entrust our groups to you, whether it's 90 people or 20. We appreciate the efficiency with which you coordinate tours, arrivals and hotel check-ins, and the comfort our travelers enjoy thanks to your dedication.
Sincere gratitude for the exceptionally well-organized trip to Malaysia and Singapore for our group of construction professionals from the Moscow Region. The thoughtful itinerary, carefully selected hotels and wonderful stay on Langkawi Island made it an unforgettable experience.
We'd like to highlight the excellent work of our guide, Dmitry, who shared so many fascinating insights into local life and culture and was always helpful and friendly. The best proof of your quality: upon returning to Moscow, every member of our group wanted to come back and explore more.
I'm extremely grateful to our manager, Inna, for her comprehensive support at every stage, prompt responses and endless patience. A special thank you for her invaluable help planning our New Year's Eve celebration, thanks to her, we chose the perfect venue with the most spectacular view imaginable.
Dear Embassy Alliance team, our partnership has delivered excellent results, and I hope this year brings even more opportunities to work together. Thank you for your tremendous dedication. You are the best, and true professionals in what you do!
They are absolutely perfect, exactly the way I like them! Anna and I were talking about how wonderful it is to have a truly professional destination management company on the ground. Both Alex and Alina did an incredible amount of work, and we truly appreciate it.
Thank you very much, the guide was wonderful and we had a fantastic time. The hotel is very good, thank you for the recommendation and the room upgrade. Everything was perfectly taken care of.
Sincere thanks to our trusted partners at Embassy Alliance for the outstanding organization of a tour for our large group in Malaysia and Singapore. From day one everything was flawless, a warm airport welcome, seamless logistics and exceptional guides hand-picked by Vera. This is already our fourth group together, and we're proud of this partnership.
Our tourists contacted us after returning home and asked us to pass on a big THANK YOU. They arrived at the airport exactly three hours before departure and completed everything comfortably despite heavy traffic. The excursion was extremely interesting and the guide excellent, we'll keep sending tourists your way.
Our corporate trip to Singapore was organized spontaneously and on a very short timeframe, yet it exceeded all expectations. Both children and adults were delighted by the thoughtful details, the excellent hotel, the wonderful banquet venue and the engaging guides. Without a doubt, a complete success!
B2B partnership for travel agencies and tour operators
Embassy Alliance works with the trade only. Register as a partner on our agent portal to see trade pricing and use the B2B booking system for Malaysia and Singapore, with one team behind every file.
- Net rates on request for verified agencies and tour operators
- One contract and one point of contact for Malaysia and Singapore
- Vouchers and documents carry your logo, not ours
Frequently asked questions for travel agencies
A destination management company runs the ground product itself: hotels, transfers, licensed guides, excursions and MICE logistics. Embassy Alliance does this as a DMC in Malaysia and as a DMC in Singapore, with its own offices in Kuala Lumpur and Singapore, so an agency deals with one team for the whole programme.
We work with travel agencies, tour operators, corporate clients, MICE organizers and approved travel-industry partners. Register on the agent portal and, once your company is verified, you get trade pricing and the B2B booking system. We quote you, not your client, and we never go around the agency that sent the brief.
Yes. Our team works in English and Russian, and English- and Russian-speaking guides are available on our Singapore tours and excursions.
Yes. We have operated since 2005. In Malaysia we hold a MOTAC travel agency licence, and in Singapore we are a registered inbound operator. Licence numbers are sent on request, so you can check them before any money moves.
Payment terms and cancellation dates are agreed in writing before any guest names go on the file, so nobody discovers a deadline late. Terms depend on the programme and the season and are confirmed in your quotation.
Send us your brief and our team replies within 24 hours. During your clients' stay our ground team is on call 24/7.
Ready to Plan
Your Next Program?
Send us your brief and our team will get back to you within 24 hours.
